Privacy policy

1. Who the controller is

Fortes Publicidade e Desenvolvimento Profissional LTDA, Brazilian company registration (CNPJ) 60.238.548/0001-04, responsible for N3F Academy and the n3facademy.com.br website, is the controller of the personal data processed under this policy.

Contact for privacy and data protection matters: N3F Academy WhatsApp, +55 (11) 92739-8996.

2. What data we process

Data you provide

• On WhatsApp: name, phone number, profile name and photo, and whatever you write or send in the conversation, such as profession, city and interest in the programs.
• When you buy, on the Digdin platform: the data requested at checkout, such as name, email and phone, and the data needed for payment. Card details are entered and processed in the environment of the platform and its payment partners, not on the N3F Academy website.
• In the Academy news group on WhatsApp: your number and profile name are visible to the group administrators and, depending on WhatsApp settings, to other participants.

Please do not send health data or images of patients over WhatsApp.

Browsing data

The n3facademy.com.br website has no forms or sign up. When the pages load, it runs Google Tag Manager (container GTM-P5MSRP2L), which currently activates the tools below:

• Meta Pixel (Meta Platforms): records page visits and clicks on the WhatsApp buttons, to measure and target ads on Facebook and Instagram. It uses cookies and browser identifiers.
• Microsoft Clarity (Microsoft): measures how the pages are used, with heatmaps and session records (scrolling, clicks and cursor movement), to improve the website. It uses cookies.
• Google conversion linker (Google): when you arrive through a Google ad, it stores the click identifier in a cookie, to measure campaign results.

The website also stores the language you chose in your browser’s local storage, so pages open in the same language next time. This information stays on your device.

Like any website, the hosting server logs technical access data, such as IP address, date and time, page accessed and browser type. The website’s fonts and images are served from its own domain.

3. Why we use it and on what legal basis

• Answering you and handling your enrollment on WhatsApp: steps prior to a contract, at the data subject’s request (art. 7, V, LGPD).
• Delivering the program purchased, granting access and notifying changes: performance of a contract (art. 7, V).
• Meeting tax and legal obligations: compliance with a legal or regulatory obligation (art. 7, II).
• Keeping records for defense in any proceedings: regular exercise of rights (art. 7, VI).
• Sending news about the programs to those who joined the group or asked to receive it: consent (art. 7, I), which may be withdrawn at any time by leaving the group or asking on WhatsApp.
• Measuring audience, improving the website and measuring ads (Meta Pixel, Microsoft Clarity and Google linker): legitimate interest (art. 7, IX, and art. 10), with the opt-out described in the Cookies section.
• Keeping website access logs: legal obligation under the Brazilian Internet Civil Framework (Law 12.965/2014, art. 15).

4. Who we share it with

• Digdin: sales, payment and members area platform. It receives purchase data to process payment and grant access. It has its own terms and privacy policy.
• WhatsApp (Meta Platforms): channel for customer service and the news group. Messages pass through WhatsApp servers, under the service’s privacy policy.
• Meta, Microsoft and Google: receive browsing data through the tools described in section 2.
• Service providers: companies that support N3F Academy in marketing, customer service, technology and hosting, including the agency responsible for the digital ecosystem, only to perform the contracted service.
• Authorities: when required by law or court order.

N3F Academy does not sell personal data.

Some of these companies store data on servers outside Brazil. In those cases, the international transfer follows the cases set out in article 33 of the LGPD.

5. How long we keep it

Data is kept for as long as each purpose requires: customer service conversations while there is a relationship with you; purchase data for the period required by tax law and for the defense of rights; website access logs for the period set by the Internet Civil Framework. Browsing data collected by third-party tools follows each platform’s retention periods.

Once processing ends, data is deleted or anonymized, except where article 16 of the LGPD allows it to be kept.

6. Cookies and how to opt out

You can block or delete cookies and local storage in your browser settings, or use private browsing. The website keeps working; it just stops remembering your chosen language.

You can also adjust ad personalization in the ad settings of your Meta account and your Google account.

7. Your rights

Under article 18 of the LGPD, you may request at any time:

• confirmation that we process your data;
• access to your data;
• correction of incomplete, inaccurate or outdated data;
• anonymization, blocking or deletion of unnecessary or excessive data, or data processed in breach of the law;
• portability of the data to another provider, under the rules of the Brazilian National Data Protection Authority (ANPD);
• deletion of data processed with your consent, except in the cases of article 16;
• information about the public and private entities we share data with;
• information about the possibility of not giving consent and the consequences of refusing;
• withdrawal of consent.

You may also object to processing based on another legal basis in case of non-compliance with the LGPD, and file a petition with the ANPD.

8. How to exercise your rights

Contact the team through the N3F Academy WhatsApp, +55 (11) 92739-8996, stating which right you wish to exercise. To protect your data, we may ask for information confirming that you are the data subject.

Confirmation of processing and access to data are provided in simplified form immediately or, as a full statement, within 15 days, under article 19 of the LGPD.

9. Security

We adopt technical and administrative measures to protect personal data, such as a secure connection (HTTPS) across the website and access to platform accounts restricted to the people who work in customer service.

If a security incident occurs that may cause relevant risk or harm to data subjects, those affected and the ANPD will be notified, under article 48 of the LGPD.

10. Minors

The website and the programs are intended for professionals and are not directed at anyone under 18.

11. Updates to this policy

This policy was updated on October 29, 2026. Changes will be published on this page with the new date. See also the Terms of use.